Orders are currently Paused
We're pausing orders on our online store while we update and make changes to our internal systems.
Thank you for your patience during this time.
All existing orders and outstanding orders will be processed and shipped out as usual.
Any questions about returns, exchanges or refunds are still being processed via: support@legsmart.com
All new online orders are paused at the moment.
We plan to resume normal operations on July 1, 2026.
FAQ:
Q: Is this related to any data breach or security issue?
A: No, all of our systems are secure. No data breach or security incident impacts our business or our customers’ information.
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Q: I need help with a recent order.
A: Please reach out to support@legsmart.com with your order number and question. Please allow additional time for processing and reply.
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Q: So I can’t place an order? Even if it’s a reorder?
A: We apologize, but we’re pausing all orders during this time.
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Q: When will you resume orders?
A: We plan to be back and fully operational by the beginning of July 2026. If anything changes, we will post an updated note here.